Shipping Times & Methods
At Urban Watches Store our goal is to offer you the best shipping options, no matter where you live.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to one of our global offices (Oceania, USA, or Hong Kong) where the timepiece/product is available for dispatch within 12 hours after the order is placed. We then process the orders, which takes an additional 1-2 days.
- Shipping time: This refers to the time it takes for items to be shipped from our office to your door. We ship almost all of our parcels with DHL Express or DHL eCommerce. International delivery usually takes about 2-7 business days but can take longer from time to time.
Other Products requires minimum 7 days to shipping to your door.
We ship almost all of our parcels with DHL Express or DHL eCommerce. However, your patience is appreciated as sometimes there can be small delays.
– If shipped from USA office to Oceania: Parcel gets sorted in Hong Kong depot.
– If shipped from USA office to Europe: Parcels gets sorted in either HK or Germany depot (based on DHL).
– If shipped from Oceania office to Europe: Parcel gets sorted in Germany depot.
– If shipped from Oceania office to the Americas: Parcel gets sorted in either HK one Germany depot (based on DHL).
We have delivered to thousands of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.